This guide is written for service businesses. Your business runs in product mode — browse the guides for your business type.

Service Businesses

Service orders & customers

Run a laundry, salon, garage, or any service business from one dashboard.

What service mode gives you

Service businesses work differently from product shops — no stock to count, but plenty of orders to track. Keel swaps Inventory and Sales for Services, Orders, and Customers.

Define the services you offer, write an order in seconds, move it through your queue, and keep a profile for every customer with their full history.

The day-to-day flow

  1. 1Define your services on the Services page (with fixed, per-item, per-hour, or per-kg pricing).
  2. 2Write an order on the Orders page when a customer walks in.
  3. 3Move it through Pending → In Progress → Ready → Completed as you work.
  4. 4Your customers' details stay on their profile for next visit.

Where each piece lives

You'll find service-specific guidance in the guides below: defining services, creating orders, the order queue & statuses, weight-based billing for laundries, and managing customers.

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