Keel help center
Every Keel feature, documented for product shops and service businesses.
55 guides
Create your account, set up your shop, and make your first sale in minutes.
Set up your service shop, add what you offer, and take your first order in minutes.
A tour of what you see on the Overview page and how it stays up to date.
Ask questions about your shop in plain English and get answers from your live data.
Add Keel to your home screen so it opens like a normal app — works on any phone.
Stay on top of what matters — the bell icon shows overdue invoices, low stock, payments, and more.
Create, edit, and organise your products in the Inventory page.
Track colours, sizes, and other attributes so every version of a product has its own stock.
Fix stock counts for damaged, lost, or returned goods.
Use your phone camera to scan barcodes and skip typing forever.
Never find out you're out of stock from a customer again.
Work through products like an Excel sheet — edit in place, pick values from a list, and paste whole rows at once.
See every stock movement, and spot products that are quietly gathering dust.
Publish products to your live catalogue with one tap.
Record a sale in under ten seconds, print a receipt, and keep stock in sync.
Print professional receipts that carry your branding.
Configure the payment methods your business actually accepts.
Bill a customer for products or services, and deliver the invoice by WhatsApp, email, or a secure share link.
Record payments you receive, and let customers pay invoices online with M-Pesa or card.
Match your M-Pesa statement to your recorded sales automatically.
Accept M-Pesa and card payments from walk-in customers with the Collect feature.
Process refunds for online payments and walk-in collections when a customer returns goods.
A fast, counter-friendly way to log sales — product tiles, cart, and instant payment in one screen.
Record every expense so your profit is real, not guesswork.
See exactly what came in, what went out, and what you kept.
Know which products make you money and which are barely breaking even.
See what today brought in at a glance.
Generate QR codes for your products, website, or WhatsApp and let customers scan to buy.
Mark products with sale prices and promotional badges.
Build a printable catalogue for offline distribution.
Plan posts for Instagram and other platforms ahead of time, with AI caption help on Pro.
Get your business online with a live, mobile-friendly website.
Promote sales, announcements, and info on your website.
Keep your hours and contact details right on your public site.
Turn website visits into WhatsApp conversations.
A proper online shop for your catalogue: five designs, your products, your own web address. Open Storefront to see the designs and tell us what you want.
Run a laundry, salon, garage, or any service business from one dashboard.
Set up your Services list so writing an order takes seconds.
Write a digital order for any customer in under a minute.
Track every order from ticket to completion and never lose a customer's job.
A profile for every customer with their order history and total spent.
Charge per kilogram with a scale — enter the weight and Keel prices the job.
See revenue per service, daily income, and P&L without product stock concepts.
Require a deposit when a customer books — secure commitment and cover upfront costs.
Name, currency, theme, contact details, terms, and more.
Free trial, Basic, and Pro plans explained.
Take your data with you, or clear it out.
Add cashiers and managers to your shop, control what they can see, and sign in with a PIN on the counter.
Manage your password, email, and sign-in.
Still stuck?
We reply fast on WhatsApp — or sign in and ask the Keel Assistant.